Last updated: December 9, 2025 by the editorial team
Author's): Usman Ahmad
Originally published in Towards Artificial Intelligence.
The true story of how we transformed AI from intimidating to empowering
I still remember the exact moment it all clicked. It was a random Tuesday afternoon, the kind where you've already had two cups of coffee but your brain still feels like it's running on low battery. I was sitting with the marketers on my team, the operations people, a few designers, and someone asked me a question I have no idea would change my whole perspective:
The article describes the author's experience in leading a non-technical team in the use of AI tools, changing their perception from intimidation to empowerment. After a pivotal meeting in which a team member questioned the practicality of AI, the author demonstrated its potential by automating repetitive tasks. This approach revealed the accessibility and ease of use of AI, which led the team to not only adopt the technology but also propose their own automation ideas, ultimately showing how anyone can effectively use AI to improve workflows.
Read the entire blog for free on Medium.
Published via Towards AI
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