North Dakota State Agencies Navigate the Future of Artificial Intelligence

North Dakota State Agencies Embrace AI Technology, But Proceed with Caution

North Dakota state agencies are already utilizing artificial intelligence (AI) to streamline their work processes, but officials are urging a cautious approach to wider implementation. During a recent meeting of the Information Technology Committee, representatives from various state departments presented lawmakers with their current uses of AI and potential future applications.

Deputy Secretary of State Sandy McMerty emphasized that while the state’s election processes do not currently involve AI technology, there are opportunities to incorporate it in other areas such as customer service and fraud detection. Similarly, Sara Stolt, deputy commissioner of North Dakota’s Health and Human Services Department, highlighted the department’s use of AI for tasks like determining program eligibility and analyzing trends in healthcare data.

Despite the potential benefits of AI, concerns about data security and power demands were also raised during the meeting. Officials stressed the importance of safeguarding patient information under the Health Insurance Portability and Accountability Act (HIPAA) and involving utility companies in planning for increased power needs associated with AI data centers.

Mason Sisk, senior policy advisor for Governor Doug Burgum, emphasized the need for a strategic and responsible approach to implementing AI technologies to ensure that employees can maximize their productivity. Kuldip Mohanty, chief information officer for North Dakota, underscored the importance of human oversight in ensuring the accuracy and reliability of AI-generated information.

As North Dakota state agencies continue to explore the potential of AI technology, the focus remains on leveraging its capabilities while mitigating potential risks and challenges. With a thoughtful and measured approach, officials believe that AI can enhance efficiency and effectiveness across various departments, ultimately benefiting both employees and the citizens of North Dakota.