Author's): Alpha iterations
Originally published in Towards Artificial Intelligence.
This is a comprehensive project to build a multi-agent insurance service system using Agentic AI (LangGraph and OpenAI API). (Code included).
Non-members read here for free.
The article discusses the creation of a multi-agent insurance customer service system, emphasizing the cooperation of various specialized agents – such as settlements, claims and policy experts. It explains the current challenges with traditional insurance support, such as inefficiencies and long wait times, and presents a solution that uses an AI-powered multi-agent system that intelligently routes queries and offers personalized responses. The final section discusses the project setup, technologies used, and overall framework designed to improve user interaction and service delivery in the insurance sector.
Read the entire blog for free on Medium.
Published via Towards AI
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