Revolutionizing Patient Intake with Prisma AI and Sunoh AI at Guidewell DCMG
Guidewell DCMG Implements Prisma AI Service from eClinicalWorks to Streamline Patient Intake Process
Guidewell DCMG, a healthcare organization operating in Florida, has recently implemented the Prisma AI service from eClinicalWorks to revolutionize their patient intake process. Before the implementation of Prisma AI, the intake process for a patient could take up to two days, especially during busy periods. This was due to the fact that many patients at Guidewell come from out-of-state, leading to scattered records among various healthcare organizations and HIEs.
The Prisma AI service, along with the Sunoh AI Medical Scribe, has significantly transformed the patient visit experience for both patients and physicians at Guidewell. Prisma AI creates a specialized summary of patient records tailored to the physician’s specialty, focusing on the most relevant information. Lalith Samaraweera, Director of Clinical Informatics & Business Intelligence at Guidewell, describes this as highlighting “the good parts” of the patient records.
Additionally, Samaraweera highlights the value of Sunoh AI in generating clinical notes, especially for patients from Puerto Rico where the ability to interpret various Spanish dialects is crucial. These eClinicalWorks modules have been well-received by Guidewell’s physicians, making them popular additions to the organization’s workflow.
Samaraweera advises other healthcare innovators looking to incorporate AI into their practices to carefully assess where AI can provide the most value and to focus on promoting the improvements it can bring. He emphasizes the importance of trusting the data that trains the AI and ensuring seamless integration into existing systems.
Despite initial concerns about the costs of implementing AI, Samaraweera reassures that the benefits far outweigh the investment. He encourages others to explore the possibilities of AI in healthcare and to leverage its capabilities to enhance patient care and operational efficiency.
To learn more about Guidewell DCMG, visit their website at http://dc-fl.com/. For more information about eClinicalWorks and their AI services, visit https://www.eclinicalworks.com/.
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