GHD Leading the Way in AI Adoption: Charting a Bold Course for the Future

GHD Leading the Way in AI Adoption for Global Impact

GHD, a global leader in design, engineering, and environmental services, is making waves in the tech world with its bold approach to AI adoption. The company is not just using AI for productivity gains, but also leveraging it to tackle some of the world’s most complex challenges.

According to Paul Murphy, Chief Information Officer at GHD, the company sees AI in two dimensions. Firstly, AI is driving efficiencies that allow employees to focus on creating more value for themselves and clients. Secondly, AI is opening doors to solving global challenges that were previously beyond human capacity, especially in areas like the environment and major infrastructure.

GHD’s forward-thinking approach led to the launch of its AI Centre of Excellence (CoE) in June 2023. The CoE combines industry expertise with cutting-edge AI technology to empower clients to fully harness AI’s potential. For example, GHD has developed an AI “librarian” to help access client information, extract insights, meet Freedom of Information requests, and support ESG reporting.

The company’s dedication to AI extends beyond internal gains, as it aims to broaden industry knowledge and understanding of this rapidly evolving technology. GHD’s recent report on generative AI highlights its transformative potential across various sectors and emphasizes the urgency for organizations to adapt to the rapid growth of AI.

One of GHD’s recent initiatives includes joining the Copilot for Microsoft 365 Early Access Program (EAP) in September 2023. This move showcases the company’s commitment to staying at the forefront of AI technology and exploring its impact on day-to-day activities.

Andrew Kaddatz, Chief Technology Officer at GHD, notes that understanding employees’ awareness and attitudes towards generative AI was crucial in fostering a comfortable and productive environment for them to explore Copilot’s capabilities. The company’s roll-out strategy focused on encouraging free exploration of AI and natural language interaction to help employees become comfortable with the technology.

Recent surveys conducted by GHD show that Copilot users are experiencing significant productivity gains, with many saving time in their workday and finding their work more rewarding. One user reported using Copilot to efficiently analyze project documents, reducing review time from hours to just 15 minutes.

GHD’s commitment to leveraging AI for global impact and driving meaningful organizational change sets it apart as a leader in AI adoption. With a focus on innovation and collaboration, GHD is paving the way for a future where AI plays a key role in addressing complex challenges and driving sustainable growth.